Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your data.
Table of Contents
Introduction
Ticno Design is committed to protecting the privacy of its users and clients. This policy explains how we collect, use, store, and protect your personal data when you use ticdesign.net or engage with our services.
By using our website or submitting your data to us, you agree to the practices described in this policy.
Data We Collect
Information you provide directly:
- Full name and email address
- Phone number (when contacting via WhatsApp or Telegram)
- Order details and design requirements
- Payment information (processed via secure gateways — not stored by us directly)
- Any content or files you send for design purposes
Information collected automatically:
- IP address, browser type, and operating system
- Pages visited and time spent browsing
- Referral source (search engines, ads, etc.)
- Cookie data
How We Use Your Data
Order Fulfillment
Processing and delivering your design orders.
Communication
Sending order updates and responding to inquiries.
Payments
Processing transactions and issuing invoices.
Marketing
Sending offers via email — only with your consent.
Improvement
Enhancing services and website user experience.
Legal Compliance
Meeting legal and regulatory requirements.
Third-Party Sharing
Ticno Design does not sell your personal data to any third party.
We may share your data only in these limited circumstances:
- Payment gateway providers to securely process financial transactions.
- Email and marketing service providers — only with your explicit consent.
- Judicial or governmental authorities when legally required.
Cookies
| Cookie Type | Purpose |
|---|---|
| Essential | Required for the website and shopping cart to function correctly |
| Analytical | Understanding visitor behavior to improve the experience (e.g. Google Analytics) |
| Marketing | Serving personalized advertisements where applicable |
You can manage or disable cookies through your browser settings. This may affect certain website functionality.
Data Retention
We retain your personal data for the duration of our business relationship and for up to 3 years thereafter, unless otherwise required by law. You may request deletion of your data at any time.
Data Security
We apply appropriate technical and organizational measures to protect your data, including:
- Encrypting all communications via HTTPS protocol.
- Restricting data access to authorized personnel only.
- Regularly reviewing our security procedures.
Your Rights
You have the right at any time to:
- Access the personal data we hold about you.
- Request correction of any inaccurate data.
- Request deletion of your data ("Right to be Forgotten").
- Withdraw consent for marketing use of your data.
- Request a portable copy of your data in electronic format.
To exercise any of these rights, contact us via: ticdesign.net/contact-us
Children's Privacy
Our website is not directed at children under 18. We do not knowingly collect personal data from minors. If we discover such data was collected without parental consent, we will delete it immediately.
Policy Updates
We may update this policy periodically. Material changes will be announced via the website or your registered email. Continued use after updates are published constitutes implicit acceptance of the revised policy.